The Update Email
Remember, at this stage in your company's life, your primary goal when it comes to investors is to build a network of people who know your company and can follow its growth. This is also an opportunity for a VC to respond to you directly if they see something that intrigues them, without you making an ask of their time.
That's the point of this next email: You're making someone aware of your priorities, milestones and challenges. You're not asking for money, and you're not asking for a meeting. It's just a succinct update that you can send to many people. Use a recurring subject line like "[company name] [month, year] update" so that the email will be easy for someone to find later.
This email isn't the same as the one you'd send to investors, but it's close. You won't need to disclose your cash burn and other metrics that your seed backers want to know. But you should quickly recap any revenue progress, exciting hires, customer traction, product developments and other meaningful news.
For early stage companies, you'll likely be dealing with the same challenges for months at a time. That's why a milestone based email can work well. If things move quickly, once a month is a nice regular cadence.
The email is an opportunity to let people know what your priorities are and where you need help. Don't expect recipients to reply with advice or introductions, but by including these you at least give them the opportunity to, and you're slowly creating a relationship filled with content and context.
Here's what your email could look like:
Subject: [company name] [month, year] update
Hi everyone.
It's been a great [quarter/month/etc.] here at [company name]. Since our last update, our focus has been on [thing 1], [thing 2], and [thing 3].
Key Results:
[key result 1, e.g., product advance]
[key result 2, e.g., customer traction]
[key result 3, e.g., financial milestone]
This month, we're focusing on [new focus]. Our goal is to [goal].
The biggest challenges we're dealing with right now are:
[challenge 1, e.g., technical challenge]
[challenge 2, e.g., competitor just raised money]
[challenge 3, e.g., customer request you don't know to address]
If you know anyone we should talk to about any of these issues, please reach out.
Until next time,
[your name]
It's important to be truthful. Don't overstate your achievements or understate your challenges. And of course, for all mentors, advisors, investors, lawyers, bankers, and other key players in your network who you're sending this note to, ensure that they are all BCC’d.
Your goal is to sustain and grow your network. If people feel misled, they won't help you. But if you do the upfront work to find relevant associates, and deliver a regular update with relevant information, you can make people familiar with your company and lay the foundation for fundraising conversations later.
Good luck, and reach out anytime if we can help. And, of course, do feel free to include me on your monthly updates as well!
If you found this helpful, please check out our Startup Insights page for more advice.